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# About Textway

Empowering Indian businesses with reliable, scalable messaging — since 2014.

Our Story

## From Coimbatore. For Every Indian Business.

Textway was founded with a simple mission — to make business messaging effortless, affordable & truly Indian. What started as a small Bulk SMS provider in 2014 has grown into a full-stack communication platform powering 500+ brands across the country.

From local retailers to scaling fintech startups, our customers trust us to deliver every message, on time, every time.

- 500+ businesses across India trust Textway
- 10M+ messages delivered every month
- 99.8% delivery success rate
- 24/7 multilingual support (Tamil, English, Hindi)

Our Values

## What Drives Us Every Day

Hover each card to discover the principles that guide our work.

🎯

### Customer Obsession

Every product decision starts with our customers in mind.

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### How we live it

- 24×7 customer success team
- Weekly customer feedback loops
- Dedicated account managers
- NPS over 70 every quarter

⚡

### Speed & Reliability

Sub-second message delivery, 99.8% uptime guaranteed.

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### Built for scale

- Multi-region failover routing
- 10 million messages/day capacity
- 99.9% platform uptime SLA
- Sub-200ms API response time

🔒

### Trust & Compliance

DLT-compliant, encrypted & ISO-grade infrastructure.

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### Security first

- TLS 1.3 + AES-256 encryption
- DPDP & TRAI compliance
- RBAC with audit trails
- SOC 2 & ISO 27001 ready

💡

### Innovation

We push messaging technology forward with every release.

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### Always shipping

- Bi-weekly product releases
- AI-powered chatbot builder
- WhatsApp Flows & rich media
- Predictive delivery analytics

🌍

### Pan-India Reach

Connected to every major Indian telecom & 200+ countries globally.

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### Built for India, ready for the world

- All Indian telcos: Jio, Airtel, Vi, BSNL
- 200+ international destinations
- Multi-language support
- Regional billing & currency support

🤝

### Partnership

We grow with our customers, not just sell to them.

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### Long-term mindset

- Free DLT registration support
- Migration assistance from other vendors
- Custom integration consulting
- Volume-based loyalty pricing

Leadership

## Meet the People Behind Textway

A passionate team building India's most trusted messaging platform.

RK

### Rajesh Kumar

Founder & CEO

Veteran of the Indian telecom industry with 18+ years in messaging infrastructure.

PM

### Priya Murthy

Chief Technology Officer

Ex-Razorpay engineer. Leads our API platform, infrastructure and security.

AS

### Arjun Subramanian

VP, Customer Success

Champion of our 500+ customers. Makes sure every business gets the support it deserves.

By the Numbers

## Our Impact So Far

The numbers tell a story of trust, scale & reliability.

12+
Years in Business
500+
Happy Clients
10M+
Monthly Messages
99.8%
Delivery Success

## Want to Work With Us?

Whether you're a customer, partner, or future teammate — we'd love to hear from you.

Get in Touch → 📞 Call 98437-20001
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